Real estate agent Kathy Carter explains the RCS-D (Real Estate Collaborative Specialist — Divorce) designation. This designation addresses issues surrounding divorce that impact the home (or homes) that was/ were purchased by the couple. In this first part of her discussion, Kathy explains the importance of having a title search done on the home(s) so as to catch any outstanding liens/ loans that may be in play but not on the client’s radar.
Anyone who has done any amount of sales knows that rejection is part of the game. Author Christy Neal puts it this way, “As sales people, we are in the business of rejection.” Christy begins by urging us to reframe our thinking, understanding that every “No” brings us closer to our “Yes.” Next, Christy explains that rejection creates both tough skin and a kind heart. Finally, she explains that, contrary to what we might expect, there is protection in rejection.
Amber Hurdle, author of The Bombshell Business Woman: How to Become a Bold, Brave Female Entrepreneur, and branding expert, poses three key questions every entrepreneur must consider regarding personal branding. First, ask yourself: What problem you solve? Second, reflect on who you do this for specifically? And, third, think through how you solve the problem differently from your competition?
Real estate agents are self-employed. In order to be effective and successful, agents need to be able to lead themselves. It begins with being disciplined enough to be on time. Simply stated, do what you say you are going to do, when you say you will do it. Next, Michelle urges us to maintain a positive state of mind. This filters out to those around you. Finally, be proactive. You are a leader for your clients, so have systems in place to guide them through the process.
Title attorney Tish Baldwin relates a scary story for our benefit involving a title company that was taken by a hacker. An email account of a client who was in the process of closing was hacked. The title company had sent an email to this client in which they asked for wiring instructions so that the title company could send the proceeds from a closing. The title company did not follow the proper verification process and phony wiring instructions were sent by the hacker, causing the client to lose their money. Tish explains that thinking ahead can help us prevent possible problems. The moral of the story? Processes and procedures have been put in place for a reason.