Real estate agents are self-employed. In order to be effective and successful, agents need to be able to lead themselves. It begins with being disciplined enough to be on time. Simply stated, do what you say you are going to do, when you say you will do it. Next, Michelle urges us to maintain a positive state of mind. This filters out to those around you. Finally, be proactive. You are a leader for your clients, so have systems in place to guide them through the process.